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Noticeboard

 Flu Vaccinations now available to book. If you are over 65 years of age or have a chronic disease please book an appointment for a flu vaccination.

Join our Patient Partcipation Group in 2018- click on the link patient group under Have your Say on the right hand side. 

FRIENDS AND FAMILY TEST- click on the practice survey button  under online services to take part

 

Register for online appointments - ask at the reception desk in the surgery to get you started. 

 

New Patient Registrations - Our list is open and we welcome new NHS patients from within our catchment area.

Shingles vaccine new this year.  

If you are 70 or 79 years old you are eligible for a free Shingles vaccine.  Over the next few years the DOH plan to make the vaccine available to all patients between 70 - 80yrs as a rolling programme.

 

 New Court Surgery 

The doctors and staff at Newcourt Surgery in Weston-super-Mare are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

We are now at 168 Locking Road - we have a car park to the rear of the building.

Practice Stemtent of Intent- offering and promoting patient online services- see below

New Court Newsletter

Thhe latest edition of our newsletter is now out.  Pick up a copy in the surgery or click below on latest news to access

 

Parking

When parking at the surgery please consider our neighbours by parking respectfully. Please do not block driveways or park in our loading bay. Thank you.

 

 

Practice Charter

We aim to provide the best possible service to our patients and hope you feel that we achieve that aim. The care of your health is a partnership between yourself and the Primary Health Care Team. The success of that partnership depends on an understanding of each other’s needs and co-operation between us.

Our responsibility to you:

  • You will be greeted courteously
  • You have a right to confidentiality
  • You have the right to see your medical records subject to the limitations of the law
  • You will be seen the same day if your problem is urgent
  • You will be seen by your own doctor whenever possible
  • You will be informed if there will be a delay of more than 20 minutes for your appointment
  • You will be referred to a consultant when your GP thinks it necessary
  • You will be given the result of any test or investigation on request in the afternoons or at your next appointment
  • Your repeat prescription will be ready for collection within 48 hours of your request
  • Your suggestions and comments about the services offered will be considered sympathetically and any complaint dealt with quickly.

Your responsibility to us:

  • Please treat all surgery staff with the same respect — we are all just doing our job
  • Do not ask for information about anyone other than yourself unless previously arranged with the GP
  • Tell us of any change of name, address or telephone number so that our records are accurate
  • Only request an urgent appointment if appropriate
  • Home visits should only be requested if you are really too ill to attend surgery
  • Please cancel your appointment if you are unable to attend
  • Please be punctual, but be prepared to wait if your own consultation is delayed by an unexpected emergency
  • Please allow sufficient time for your consultant’s letter or the results of any tests to reach us (you will be advised of the usual length of time to wait)
  • Use the tear off page attached to your prescription to request your repeat prescription whenever possible and attend for review, when asked, before your next prescription is due
  • Do let us know whenever you feel we have not met our responsibility to you We would of course, be pleased to hear when you feel praise is due as well.
  • We have a zero tolerance policy for verbal or physical abuse or drunkenness in the surgery.


 
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