Repeat Prescriptions

Patient Access

The Patient Access system is available to patients for repeat prescription requests. This is a new online service and the easiest way to order repeat prescriptions.

To obtain a logon for this service please speak to a Receptionist.

Repeat prescriptions require 72 hours to be processed. They can also be ordered by:

• by ticking items required on the right-hand tear-off side of the computer prescription and leaving it at reception or through the letterbox if the surgery is closed
• by sending the request by post and collecting the prescription from the surgery, or by sending a stamped addressed envelope with your request for posting back to you. Please remember to allow one week for postal requests.
• by sending your request to the surgery and then telephoning your local chemist to arrange for them to collect the prescription and deliver the medication, together with your repeat slip for next time.

Please do not telephone your request. For reasons of safety we do not accept requests by telephone. This frees the telephone system for emergencies and appointments. Many chemists will arrange for the collection and delivery of prescriptions for elderly and infirm patients.

https://www.patientaccess.com/

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.